Contact BetJam support
Welcome to the official contact page of BetJam. We are committed to providing our Kenyan players with the best possible support. Whether you have questions about your account, need help with a bonus, or want to inquire about our casino games, our dedicated team is here to assist you.
⚠️ Important: The information on this page is for informational purposes. Gambling can be addictive. We do not provide financial advice or guarantee winnings. Please play responsibly and within your financial limits.
How to Reach Us
We offer multiple channels to ensure you get the help you need quickly and efficiently. You can reach out to us via email, our online consultant, or the website feedback form.
Email Support
For specific inquiries, please use the following email addresses:
- Technical Support: [email protected] – For general questions, account issues, and technical assistance.
- Partnership Inquiries: [email protected] – For affiliate and partnership opportunities.
- Payment Agent: [email protected] – For questions related to deposits and withdrawals.
- Complaints: [email protected] – If you have any issues or complaints regarding our services.
| Department | Email Address |
|---|---|
| Technical Support | [email protected] |
| Partnerships | [email protected] |
| Payments | [email protected] |
| Complaints | [email protected] |
Live Chat and Feedback Form
For immediate assistance, we recommend using our online consultant feature available directly on our website and app. You can also use the website feedback form to send us a message, and we will get back to you as soon as possible.
💡 Support Tip: “When contacting support regarding a specific transaction or bet, please have your account ID and relevant details ready to expedite the process.”
Account and Verification
If you need help with registration or login, our support team can guide you through the process. We also assist with account verification (KYC) to ensure a secure gaming environment for all our users.
For more information about our company, please visit the About Us page. To learn more about our regulatory compliance, check our license details.
Play Responsibly
BetJam supports the principles of responsible gaming. Gambling should be a fun activity, not a way to earn money.
- Play only with funds you can afford to lose.
- Set time and deposit limits.
- Never gamble when stressed or under the influence.
Company Information: This website is owned and operated by BETQUEST B.V., registered in Curaçao (No. 164560), Abraham Mendez Chumaceiro 03, Willemstad, Curaçao. Payment agent: FUNOPTIC LTD, Cyprus (HE 452385). Licensed by Curaçao Gaming Control Board (OGL/2024/832/042).